Privacy policy
King Jewelers ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from kingjewelers.com (the "Site") or otherwise communicate with us.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:
- Personal Identification Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Account & Purchase History: Products viewed, items in cart, order history, and customer service requests.
- Device & Usage Information: IP address, web browser type, time zone, cookies, and interactions with our website.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
- Communicating with you regarding orders, products, services, and promotional offers.
- Screening our orders for potential risk or fraud.
- Improving and optimizing our Site performance and user experience.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use service providers for payment processing, order fulfillment, data analytics, and customer support.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance site navigation, analyze site usage, and assist in our marketing efforts. You can control or manage cookies through your browser settings.
5. Mobile / SMS Messaging Privacy Policy
Mobile Data Protection: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text Messaging Opt-In: If you opt-in to receive SMS updates or marketing messages from King Jewelers, your consent data and mobile phone number will be used solely for sending you text messages related to your opt-in request (e.g., order notifications, cart reminders, luxury promotions, and VIP event updates).
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message received from us. For additional support, reply HELP or contact us at info@kingjewelers.com.
6. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Request that your personal information be corrected, updated, or erased.
- Opt out of targeted advertising or profiling.
To exercise these rights, please contact us using the contact information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:
King JewelersAttn: Privacy / Customer Service
4121 Hillsboro Pike, Nashville, TN 37215
Email: info@kingjewelers.com
Phone: (615) 724-5464
